Store policy

Shipping Policy

Effective date: September 24, 2026

A note about fulfillment and delivery:

Our merchandise is made to order and fulfilled by independent print providers, and packages are delivered by third-party shipping carriers. Because we do not manufacture, handle, or transport packages ourselves, we cannot directly control production schedules, carrier operations, transit delays, or exact delivery dates. However, if you experience a shipping problem, please contact us and we will assist you in working with the fulfillment provider or carrier when possible.

Processing and delivery

Available shipping methods, charges, and estimated delivery times are displayed during checkout. Delivery estimates are not guaranteed and may be affected by production demands, carrier delays, weather, holidays, customs processing, or other circumstances outside our control.

Products in the same order may be produced by different providers and arrive in separate packages.

Tracking

When tracking is available, tracking information will be sent after the order ships. Tracking updates may require additional time to appear after a shipping label is created.

Shipping addresses

Customers are responsible for providing a complete and accurate delivery address. Contact us immediately if an address needs to be corrected. Address changes cannot be guaranteed after an order enters production or has been shipped.

Additional charges resulting from an incorrect or incomplete address may be the customer’s responsibility.

Delayed or lost shipments

If a domestic US order has not arrived within 30 calendar days contact us promptly. Please report the problem no later than seven days after the applicable period has passed so that we can investigate with the fulfillment provider and carrier.

An order marked as delivered by the carrier is not automatically eligible for replacement or refund. Customers should first check the delivery location, household members, neighbors, and local carrier.

International orders